Archive for the ‘Data’ Category

International Kindle won’t let you use terrible web browser overseas

Amazon got the world’s attention when it announced a $279 International version of its heralded Kindle, but if you thought you’d be able to roam globally and really put it to AT&T, think again. Wired has noticed that the fine print explains that accessing blogs and the experimental web browser won’t be allowed overseas, though even Americans are cautioned against using the Kindle’s browser unless smoke signals and morse code have already failed you. In related news, all International Kindles will ship with US power plugs from a US warehouse, so folks in Europe will need to factor in import fees as well as some sort of power adapter. Ah well, at least you guys get universal healthcare.

Filed under: Displays, Handhelds

International Kindle won’t let you use terrible web browser overseas originally appeared on Engadget on Wed, 14 Oct 2009 02:22:00 EST. Please see our terms for use of feeds.

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Apple on Snow Leopard Bug: Help Is on the Way!

In response to widespread media coverage Monday, Apple has acknowledged a bug in its latest operating system, Snow Leopard, that involved some users losing a large amount of their data when logging into guest accounts.

“We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix,” an Apple representative said in a statement.

As far back as September, a number of Snow Leopard users documented the problem on several forum threads. They said the bug involves the home directory — the Mac’s primary user folder — being replaced with an empty folder after users log in with a Guest account. That resulted in loss of documents, downloads, pictures, music and other types of files, the affected users claimed.

“My home folder had been replaced with a ’straight out of the box’ home folder,” wrote user “dubaidan” in a Sept. 3 forum post. “Standard desktop, standard dock, nothing in my documents folder, standard library. My entire home folder is gone.”

Lost data can easily be restored with a backup of a hard drive. But if Snow Leopard users did not back up data prior to experiencing the bug, it would be difficult, and sometimes not possible, to recover lost files.

Though fewer than 100 Snow Leopard users have reported experiencing data loss, information security researcher Jonathan Zdziarski said this bug is considered a serious “screwup” in IT. He theorized the problem could be that the Mac OS confused the home folder for a guest account and accidentally flushed out the data.

Whatever the case may be, Zdziarski called this bug an “embarrassment” for Apple.

“Apple seems to be downplaying [the bug] to an asinine degree,” Zdziarski said. “It’s actually pretty serious to the end-user, and Apple is likely working hard to get their legal department ready to respond to massive lawsuits.”

Apple has yet to publish a fix, but for the time being, Zdziarski recommended for Snow Leopard users to back up their data regularly.

See Also:

• Apple’s Snow Leopard Is Less Secure Than Windows, But Safer …
• Apple’s Snow Leopard Ships With Older, Vulnerable Version of Flash …
• Review: Snow Leopard Combines Minor Improvements, Major Future …

Photo: Tambako the Jaguar/Flickr

T-Mobile Sidekick Out(r)age: Your Data’s Probably Gone Forever [Outages]

T-Mobile Sidekick users have been holding out hope that their data might be recovered after T-Mo issued an optimistic message of hope. But the carrier just updated users and admitted the truth: Your shit’s gone. Sorry, guys.

It’s been more than two weeks without data for Sidekick users, and T-Mobile finally bit the bullet and announced that it probably isn’t coming back. The quote:

Regrettably, based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device – such as contacts, calendar entries, to-do lists or photos – that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low.

This is pretty crappy of T-Mobile and Danger, and while it’s probably unfair to make this connection, doesn’t give us any new confidence in Project Pink, developed by the remnants of Danger after Microsoft acquired it. (After all, Microsoft bought Danger specifically because of their software services. And now, it just goes kablooey?) Renowned Sidekick user and a-hole Perez Hilton, while normally hysteric about just about everything, has the right tone here:

To add insult to injury, the ONLY thing T-Mobile is offering their customers, whom they obviously don’t value or respect, is one month of free data service.

That’s shit!

One month of free data service (which is not the same thing as one month of free phone use) for SEVEN DAYS of heartache and no access to contacts????

That’s fucked!!!!

Really, that’s kind of putting it lightly. [T-Mobile via Boy Genius Report]

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